Frank protects you as the client and you feel safe in knowing the job is getting done, Frank never pressured me in any way, instead listening to my concerns, offering his advice and giving his perspective on the market. Over the years I have refinanced my property on several occasion with Frank and his team because of the personal and high level of service he provided from start to finish made me realize what a difference a true professional organization can make. Refinancing a property can be a difficult process but Frank and his team, in particular, Marianna his coordinator lessened the strain, making my experience a very positive one.